Contact Us
Get in Touch
We'd love to hear from you — whether it's a question, a bug report, a location request, or just feedback about the app.
Email
General enquiries & feedback
Request a Location
Missing your local office?
If your nearest Home Affairs branch, bank, or government office isn't listed yet, send us the name and address and we'll get it added.
Report an Issue
Incorrect data or technical bugs
Noticed a wait time that looks wrong, or hit a bug in the app? Email us with details and we'll investigate quickly.