Data Deletion Request
Request Data Deletion
QueueSafe respects your privacy. This page explains what data we collect and how you can request that it be deleted.
What Data We Store
- An anonymised device identifier (random hash stored on your device) used to prevent spam signals and personalise alerts.
- Queue signals you submit (fast / normal / slow / offline) — stored without any personal information attached.
- Alert preferences (location and wait-time threshold) linked to your device hash.
- We do not collect your name, email address, phone number, or precise GPS location.
How to Delete Your Data
Option 1 — Clear app data: Clearing the app's local storage or uninstalling the app removes your device hash from your device. Any alerts linked to that hash will no longer trigger.
Option 2 — Email us: To request full deletion of all server-side data associated with your device hash, email us at the address below. Include "Data Deletion Request" in the subject line. We will process your request within 30 days.
Retention Period
Queue signals are retained for up to 90 days to support historical pattern analysis, after which they are automatically deleted. Alert preferences are deleted as soon as a deletion request is processed.